Wrench Bros for Business
Put a master diesel tech behind every part you sell.
Plug your customers into our vetted technician network. They get expert help free — you cut returns, warranty claims, and lost sales. One bundled plan for parts retailers and manufacturers.
One plan, three ways to win
Expert support, on tap
Forward your customers' tech questions straight into our network — pre-sale fitment, install help, and a full outsourced support line. They get a real diesel specialist in minutes. You stop staffing experts you can't keep busy.
Manufacturer-approved techs
Authorize the technicians who truly know your products. Approval puts your badge on their profile and — critically — gates routing: your calls go only to techs you've approved. Real authority, not a sticker.
Brand Radar
See what the public is actually saying about your brand across forums, Reddit, YouTube, and news — color-coded green, yellow, and red — with a click straight to the source. Catch problems while they're still small.
How forwarding works
From your storefront to a qualified tech in four steps — no call center to build, no experts to hire.
We set up your branded intake
A co-branded help link + QR code you drop on receipts, packaging, product pages, and emails. Zero integration on your end.
Your customer reaches out
They scan or click the moment they're stuck — before they return the part or file a claim.
Routes to an approved tech
The request goes to a technician approved for that brand or part. No approved tech online? We book the next available one and ping them — never an unqualified hand-off.
You pay for usage — they don't
Support is free to your customer as your brand's perk. Your account is billed monthly for the minutes used. Simple, predictable, ROI you can see.
For retailers
- Turn expert support into a sales + loyalty perk that competitors can't match.
- Cut returns: prove it's the install, not the part, before the customer gives up.
- Close more pre-sale: answer “will this fit my truck?” with a real tech.
For manufacturers
- Authorize the techs who know your products — your badge, your standards.
- Slash warranty claims caused by bad installs and misdiagnosis.
- Watch your brand's reputation across the open web with Brand Radar.
Every avoided return, prevented warranty claim, and rescued sale pays for the support that caused it. That's the whole model — expert help that makes you money, not a cost center.
Request access
Tell us about your operation and we'll scope a plan that fits your volume. No commitment.
Prefer to talk first? Email support@thewrenchbros.com.